1. ALPEGA GROUP
  2. Support

WE’RE HERE TO HELP!

Please identify yourself so we can deliver the right support.

CUSTOMER

SALES INQUIRY

CARRIER & FREIGHT FORWARDER

inet customer?

Please log in via the inet service portal.

inet Service Portal

Or contact the support team directly:

Phone: +43 5572 7374 1616

Transwide customer?

Please log in via the Transwide service portal.

Transwide Service Portal

Or contact the support team directly:

Email: connected-support[at]alpegagroup.com
Chat: Click here
Phone:  +32 2 808 75 74
Please find international support phone numbers here.

Alpega North America customer?

Please contact the support team directly:

Phone +1 877-778-9433
Email: supportNA[at]alpegagroup.com

Teleroute customer?

Please contact your local customer support:

Teleroute Support

You can reach us by phone Monday through Friday, from 8 AM to 6 PM. 

If you’re a carrier seeking support, we recommend the following steps.

Carriers on the inet platform: please reach out to your contact person in the company that provided you with access to the inet TMS.

Carriers on the Transwide platform: please sign in to the Transwide service portal.

Transwide Service Portal

If in need of additional Transwide support:
Email: carriers-support[at]alpegagroup.com
Phone: +32 2 808 75 74

Alpega TMS combines the expertise of two trusted solutions for transportation management, inet and Transwide. We remain committed to providing the high level of service and support inet and Transwide users have always enjoyed.